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Final Regulations on Navigators, In-Person Assisters and Certified...

It was another hot summer Friday for regulations with the release of the final rule on navigator and non-navigator assisters (aka in-person assisters) and Exchange-based certified application...

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Updates on Consumer Assistance: Navigator Grants and Training

Last week was a busy week for those focused on robust consumer assistance in the new health insurance marketplaces. The Department of Health and Human Services announced new navigator grants and...

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Answering Your Questions on Certified Application Counselors

Navigators, in-person assisters, and certified application counselors (CACs) have been getting a lot of attention lately. But when it comes to CACs in particular, there's lots of uncertainty about who...

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Under Pressure: An Update on Restrictive State Insurance Marketplace Consumer...

Seventeen states have enacted rules for health insurance marketplace navigators that could hinder their ability to provide consumer assistance. In a blog series published by the Commonwealth Fund, CHIR...

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HHS Proposes to Preempt Some State Navigator Laws; Lays Out Federal...

In a proposed regulation released Friday, March 14, the U.S. Department of Health and Human Services drew a line in the sand for states with laws restricting the ability of Navigators and consumer...

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Recommendations to Strengthen Navigator and Assister Programs

With the close of open enrollment in the new health insurance Marketplaces, it is a good time not only to applaud the work of the navigators and consumer assisters who helped people gain access to new...

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New Rules Protect Navigators and Certified Application Counselors from...

The Obama Administration has released final rules curtailing state laws that overly restrict the ability of navigators and certified application counselors to effectively enroll people into new...

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Our Heartfelt Thanks to Affordable Care Act Navigators and Assisters – and a...

We've wrapped up the Affordable Care Act's second open enrollment season and sign-ups exceeded expectations, in large part thanks to the hard work of navigators and assisters. As part of a Robert Wood...

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CMS Awards $67 Million to Assist Consumers with Accessing Coverage OE3 and...

Last week the federal agency responsible for implementing the Affordable Care Act awarded $67 million in grants to state and local organizations to serve as marketplace navigators. These groups will...

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Updated Navigator Resource Guide

CHIR is pleased to release an updated online Navigator Guide on Private Health Insurance and Health Insurance Marketplaces with searchable frequently asked questions (FAQs) and easy-to-read background...

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Missouri’s Health Reform Assisters Triumph In Court

Health reform advocates experienced a win last month, when a federal court in Missouri struck down three sections of a state law that interfered with the ability of health insurance navigators and...

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Kaiser Family Foundation Survey on Assister Programs Reflects Signs of...

Assister programs and brokers play an integral role of navigating consumers through the marketplace enrollment process. Kaiser Family Foundation's recent survey of these stakeholders indicates these...

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I’m A Certified Application Counselor. This Year’s Open Enrollment Will Be...

Enrolling in marketplace health insurance is already a tall order for many consumers because of the time and effort involved to sign up. This year is gearing up to be even more challenging. CHIR's...

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Enrolling in Health Insurance is Complicated. That’s Where Navigators Can Help.

With the close of Open Enrollment for federally run marketplaces last week, preliminary reports suggest this year’s total sign-ups will be fewer than prior years. The Administration also recently...

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Affordable Care Act Navigators: Unexpected Success During 2018 Enrollment...

Heading into open enrollment for 2018 marketplace coverage, experts predicted far fewer people would sign up for coverage. Despite the obstacles working against a successful open enrollment, sign-ups...

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March Research Round Up: What We’re Reading

Spring has arrived, and the research is blooming! This March, CHIR's Olivia Hoppe was buzzing around studies on direct enrollment, balance billing from air ambulance rides, affordability for...

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Rookie Report: How did New Jersey and Pennsylvania State Marketplaces Fare in...

After seven enrollment cycles on HealthCare.gov, New Jersey and Pennsylvania both launched new state marketplace websites in time for the latest Open Enrollment Period. Both states saw increases in...

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